Reactive On-Line Store | Tape Storage Sales | Tape Storage Repairs
Tape Storage Rentals | Spares & Repairs

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DLT Tape Drive Repairs

Reactive offer a fixed price repair on all makes of single DLT4000, DLT7000, DLT8000 or DLT1 drives, whether it be HP, IBM, Quantum or Tandberg Data etc. Autoloaders etc are priced after evaluation.

Repair Process

We carry out a comprehensive DLT tape repair on all variants of DLT drives and in some instances we can enhance the performance of you DLT drive making it more efficient than a new device. Our tape repair process is very in-depth and consists of:

• Initial fault diagnosis
• Drive stripped to component level and cleaned
• Faulty part replaced
• Routine replacement of pinch rollers, reel tops etc.
• Drive re-assembled and re-aligned to manufacturers spec. using scope and interchange tape
• Drive tested on retail back up software and manufacturers test software and if requested customer specific hardware
• Conformance, Fault Report & Final Test results documented on request
• Warranty sealed, anti-static bagged

Service

We offer a fast 5-day turnaround time, ensuring minimum down time or stock disruption. Each tape drive repair is returned with a minimum of 6-months no quibble warranty. We also offer free technical support to all our customers and those who have not traded with us but are in need of assistance. We have a dedicated team of tape data storage specialist waiting to help with any enquiry you may have.

Quality

When ever possible we replace faulty parts with brand new parts from the manufacturer. In some cases we can supply after market parts, which are specifically, design to last longer that the manufacturers i.e. heads, reel tops etc. Because Reactive produce the highest quality repair of tape technology in Europe we insist that we have documentation to prove this. We have been ISO9002 registered since 1993 and in 2001 became ISO9002 registered for the first time. We are also NATO approved and have been awarded a NATO GAGE number. Our workshop facility also reflects our dedication to high quality, reliable repair. The workshop conforms to strict anti-static precautionary measures.

Anti-static floor coating
Anti-static bench matting
Anti-static jackets
Anti-static wrist straps
Anti-static quarantine containers
Anti-static measure daily

Delivery

We offer a range of options when delivering your tape repair.

• Next Day
• Pre 12.00 noon
• Pre 10.00am
• Same Day

We also offer a free collection service when you send in 5 or more items for repair.

We repair the following:-

DLT tape drive repairs; DLT tape; Quantum DLT tape drive repairs; Super DLT tape drive repairs; Quantum tape library repairs; Quantum tape library repairs; Quantum/ATL tape library repairs; ATL tape library repairs; Quantum tape library repairs;Quantum/ATL tape library repairs; Quantum tape library repairs; DLT2000 repairs; DLT2000XT tape drive repairs; DLT4000 tape drive repairs; DLT4700 tape repair; DLT7000 tape drive repairs; DLT8000 tape drive repairs; DLT-1 tape drive repairs; L200 tape drive repair; L500 tape drive repair. Tandberg DLT tape drive repairs; HP DLT repairs; Compaq DLT7000 tape drive repairs; Compaq DLT8000 tape drive repairs; 131149-001 tape drive repairs; 142 074-001 tape drive repairs;199464-001 tape drive repairs; 242896-001 tape drive repairs; DLT10/20gb tape drive repairs; DLT 15/30gb tape drive repairs; DLT 20/40GB tape drive repairs; DLT 35/70GB tape drive repairs. DLT40E tape drive repairs; DLT70E tape drive repair; DLT80E tape drive repairs; DLT418 tape drive repairs; DLT 718 tape drive repairsDLT tape drive repairs; DLT tape; Quantum DLT tape drive repairs; Super DLT tape drive repairs; Tandberg DLT tape drive repairs; DLT2000 repairs; DLT2000XT tape drive repairs; DLT4000 tape drive repairs; DLT7000 tape drive repairs; DLT8000 tape drive repairs; DLT-1 tape drive repairs; Compaq DLT7000 tape drive repairs; Compaq DLT8000 tape drive repairs; Sun DLT repairs; Sun DAT repairs; HP DLT repairs;

Please contact us for stock availability, sales prices and fixed repair prices.

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