Reactive On-Line Store | Tape Storage Sales | Tape Storage Repairs
Tape Storage Rentals | Spares & Repairs

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DAT Tape Drive Repairs

Reactive offer a fixed price repair on all makes of internal and external DAT drives. DDS1, DDS2, DDS3 and DDS4 drive technology are all repairable, however some restrictions, such as replacement tape heads can mean that certain drives cannot be covered under the fixed price scheme (please call for details). All makes can be repaired, Archive, Compaq, HP, HP Surestore, Seagate, Sony, Wangdat etc. Autoloaders and libraries are priced only after evaluation.

Repair Process

We carry out a comprehensive DAT tape repair on all variants of DAT drives and in some instances we can enhance the performance of you DAT drive making it more efficient than a new device. Our tape repair process is very in-depth and consists of:

• Initial fault diagnosis
• Drive stripped to component level and cleaned
• Faulty part replaced
• Routine replacement of pinch rollers, reel tops etc.
• Drive re-assembled and re-aligned to manufacturers spec. using scope and interchange tape
• Drive tested on retail back up software and manufacturers test software and if requested customer specific hardware
• Conformance, Fault Report & Final Test results documented on request
• Warranty sealed, anti-static bagged
• Service

We offer a fast 5-day turnaround time, ensuring minimum down time or stock disruption. Each tape drive repair is returned with a minimum of 6-months no quibble warranty. We also offer free technical support to all our customers and those who have not traded with us but are in need of assistance. We have a dedicated team of tape data storage specialist waiting to help with any enquiry you may have.

Quality

When ever possible we replace faulty parts with brand new parts from the manufacturer. In some cases we can supply after market parts, which are specifically, design to last longer that the manufacturers i.e. heads, reel tops etc. Because Reactive produce the highest quality repair of tape technology in Europe we insist that we have documentation to prove this. We have been ISO9002 registered since 1993 and in 2001 became ISO9002 registered for the first time. We are also NATO approved and have been awarded a NATO GAGE number. Our workshop facility also reflects our dedication to high quality, reliable repair. The workshop conforms to strict anti-static precautionary measures.

Anti-static floor coating
Anti-static bench matting
Anti-static jackets
Anti-static wrist straps
Anti-static quarantine containers
Anti-static measure daily

Delivery

We offer a range of options when delivering your tape repair.

Next Day
Pre 12.00 noon
Pre 10.00am
Same Day

We also offer a free collection service when you send in 5 or more items for repair.

We offer DAT repairs on the following:

Wangdat tape drive repairs; WD3100 tape drive repairs; WD3200 tape drive repairs; WD3400 tape drive repairs; WD3800 tape drive repairs; wd3900 tape drive repairs;AIT-1 repairs; AIT-2 repairs; AIT-3 repairs; SDT1000 tape drive repairs, SDT2000 tape drive repairs , SDT5000 tape drive repairs,SDT5200 tape drive repairs, SDT7000 repairs ,SDT9000 tape drive repairs,SDT10000 tape drive repairs, SDT11000 tape drive repairs; 3540A tape drive repairs; 35470A tape drive repairs; C1534; 35480A; C1526H; C1536A; C1533A tape drive repairs; C1539A tape drive repairs; C1537A; C1555A; C1561A; C1557A; C1559; DLT30E tape drive repairs; DDS-1 tape drive repairs; DDS-2 tape drive repairs; DDS-3 tape drive repairs; DDS-4 tape drive repairs; 16G8404 tape repairs 4 mm tape drive repairs; DAT tape drive repairs; LTO tape drive repairs; Ultrium tape drive repair; Compaq tape drive repairs; Seagate tape drive repairs; Exabyte tape drive repairs; Overland Data Library Xpress repairs; Overland Storage NEO repairs; Sony tape drive repairs; AIT tape drive repairs; Tandberg tape drive repairs; 8 mm tape drive repairs; ADIC autoloader repairs; Quantum/ATL tape library repairs; ATL tape library repairs; Quantum tape library repairs; IBM tape drive repairs; DEC tape drive repairs; QIC tape drive repairs; DDS-1 tape drive repairs; DDS-2 tape drive repairs; DDS-3 tape drive repairs; DDS-4 tape drive repairs; Dell tape drive repairs; HP Compaq tape drive repairs; HP tape drive repairs; HP SureStore tape drive repairs; HP SureStore DAT autoloader repairs; Hewett-Packard tape drive repairs; Conner tape drive repairs; Qualstar autoloader repairs; TTI tape drive repairs; Sony DAT repairs; LTO Ultrium repairs; Sony AIT repairs; Compaq DLT7000 tape drive repairs; Compaq DLT8000 tape drive repairs; VS80 tape drive repair; Magneto Optical jukebox repairs; MO drive repairs; Sony MO drive repairs; HP MO drive repairs; IBM LTO repairs; IBM tape drive repairs; Seagate DAT drive repairs; Seagate Ultrium LTO repairs; AIT-1 repairs; AIT-2 repairs; AIT-3 repairs; Ecrix tape drive repairs

Please contact us for stock availability, sales prices and fixed repair prices.

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