The RamSan-20 delivers a complete storage system on a PCIe card. It minimizes latency between the server’s processor and storage and is easily installed in minutes. The RamSan-20 delivers 450GB of usable Flash, making it the highest capacity enterprise class PCIe SLC Flash card on the market today. To ensure the greatest possible performance and reliability, the RamSan-20 utilizes Single Level Cell (SLC) Flash. It incorporates extra Flash capacity to accelerate writes and for two levels of data protection, ECC and RAID.

The RamSan-20 offers unparalleled sustained performance, delivering 120,000 IOPS for random read operations. With its fast PCIe connection, the RamSan-20 has a direct low-overhead connection to main memory that eliminates disk controllers, disk cables, and disk chasses. 

The RamSan-20 has the features you expect from an enterprise storage card. It was designed for performance, reliability, and simplicity:

• A storage system on a PCI card
• Low overhead, high performance
• High IOPS, bandwidth, and capacity
• Low power requirements
• ECC and RAID
• Embedded wear-leveling PowerPC
• Four Flash FPGA controllers
• Quick and easy to install

CPU
The RamSan-20’s greatest single asset is the use of an onboard CPU. With an onboard processor to manage the Flash memory and the card functions, the RamSan-20 stands alone in the PCI Flash SSD market. Its design limits use of CPU cycles or RAM space from the host system, thus allowing the host system to do its job of processing and managing application requests and needs.

SLC
The RamSan-20 uses SLC NAND Flash for its storage medium. SLC is faster, more resilient and much easier to manage than its consumer counterpart, MLC.

Manageability
The RamSan-20 is an easy to install, easy to manage block level device. Once the RamSan-20 driver has been installed, it will appear as a standard block device. At this point the product may be partitioned and formatted to any file system, not unlike any other enterprise hard disk drive.

Automatic Error Checking
Storage data integrity is provided by the use of SLC Flash chips with two independent methods of ECC. Each Flash chip incorporates an ECC data field within the chip for initial checking. Additionally, each Flash controller on the RamSan-20 is responsible for 20 Flash chips in RAID-5 configuration, thereby eliminating any single chip failure from corrupting data storage. The Flash wear-leveling algorithm runs on the embedded PowerPC, providing real-time quality assurance independent of the host computer.

Fault Resilient
The RamSan-20 was designed with the enterprise in mind from the chip up. With its onboard processor, 2 levels of error correction coding, RAID functionality for the Flash, use of SLC Flash and a sophisticated wear leveling algorithm, the RamSan-20 is at its heart an enterprise ready, fault resilient PCIe SSD.

PEP
The RamSan-20 provides extraordinary performance while consuming a very modest 15 watts of power. Being this powerful, yet Earth friendly can only be described using one word, PEP,
Powerful, Efficient Performance. At 120,000 IOPs and only 15 watts, the RamSan-20 delivers 8,000 sustained read IOPs per watt drawn.

BRONZE WARRANTY
Equipment purchased from Reactive Data LTD (Reactive) is warranted for 1 year from the date of shipment. The warranty includes return-to-factory service for equipment that does not meet its published specification during normal operation. Damage due to external causes including, but not limited to abuse, misuse, electrical power problems or any usage not in accordance with specifications and instructions automatically voids the warranty. REACTIVE ACCEPTS NO RESPONSIBILITY FOR ANY EXPENSES OR DAMAGES INCLUDING LOST REVENUE INCURRED DIRECTLY OR INDIRECTLY AS A RESULT OF DEFECTIVE TMS EQUIPMENT, OR FOR ANY EXPENSES INCURRED DIRECTLY OR INDIRECTLY WHILE THE EQUIPMENT IS BEING REPAIRED AT THE REACTIVE FACTORY.

Return to Factory
During the period that the equipment is covered by warranty, defective equipment can be returned to the factory for repair or replacement. The customer is responsible for shipping the equipment back to the factory, together with a detailed description of the nature of the problem and the tests used to determine the failure. Reactive will take all reasonable steps to repair or, at the discretion of Reactive, replace the faulty equipment within ten working days of receipt. The customer is responsible for shipping the repaired or replaced equipment back. In an emergency, special arrangements may be negotiated subject to the availability of Reactive resources and components.

Telephone and Software Support
Telephone support is available for a period of five years after purchase, during normal Reactive business hours. Firmware and software upgrades will be available at no cost.

Repairs/Returns
Prior to returning any product, Reactive must first authorise and issue a Return Material Authorization (RMA) number. Any item returned without an RMA number is subject to refusal. Freight collect or COD returns will be refused. To receive an RMA number, contact Reactive. When contacting Reactive Customer Service please have the Reactive part number, the serial number and a detailed description of the problem. All returned goods must be shipped freight prepaid in the original boxes and packing materials, with the Reactive RMA number prominently displayed on the outside of each shipping container. Once the RMA has been issued, the items must be returned to Reactive within thirty (30) days, or else the RMA will be cancelled.

SILVER WARRANTY - Advanced Parts Replacement
Reactive Data LTD Silver Warranty may be purchased which provides all of the features of the Bronze plan. In addition, for one to three years (customer option), Reactive will ship a new replacement part to the install site for delivery the next business day if, in the judgment of Reactive, an issue as described by the customer is the result of a defective part. Reactive must be notified by 2:00 p.m. GMT in order to guarantee next day shipping. The customer is responsible for shipping the defective part back to the factory no later than ten days after receipt of the replacement hardware. If Reactive has not received the defective hardware after this time, the customer will be charged the full price of the replacement hardware. The customer is responsible for shipping costs. Silver warranty option must be purchased at time of equipment purchase, and does not extend the basic warranty by default.

GOLD WARRANTY - On-site Repair - Business Hours
Reactive Data LTD Gold Warranty may be purchased which provides all of the features of the Silver and Bronze plans. Additionally, in the event of a hardware failure, customer should call a special 800 number for 24/7 technical support 365 days a year to receive technical assistance from Reactives technical support staff. Gold Warranty also provides, when necessary, on-site service at the customer location Monday through Friday between the customer location hours of 9:00 a.m. and 5:00 p.m. On-site service is only applicable to non-user replaceable components; on-site service does not cover software related issues. Customer must purchase a spares kit for items that will be maintained under the Gold Warranty.

PLATINUM WARRANTY - On-site Repair - 24/7
Reactive Data LTD Platinum Warranty may be purchased for the United States and most Western European countries* which includes all of the coverage in the Silver and Bronze plans plus the added protection of on-site four (4) hour response, when necessary, at the customer location seven (7) days a week. As with the Gold Warranty, customer is provided a special 800 number for 24/7 technical support 365 days a year. In the event of a failure, customer should call to receive immediate technical assistance from Reactives technical support line. On-site service is only applicable to non-user replaceable components; on-site service does not cover software related issues. Customer must purchase a spares kit for items that will be maintained under the Platinum Warranty.

* Please contact Reactive for details on coverage areas.

OUTSIDE OF WARRANTY
Faulty equipment may be returned to the factory for repair up to five years after purchase with appropriate RMA. The customer is responsible for shipping the equipment back to the factory, together with a detailed description of the nature of the problem and the tests used to determine the failure. Reactive will take all reasonable steps to repair or, at the discretion of Reactive, replace the faulty equipment within thirty working days of receipt. Customer will be charged current list prices for replacement components. The customer is responsible for shipping the repaired or replaced equipment back. In an emergency, special arrangements may be negotiated subject to the availability of Reactive resources and components. Subject to availability, Reactive field service personnel will perform troubleshooting of equipment.