Customer Services/Technical Support

"Customer service to us means providing support which is flexible, professional and personal."

In practice, this means that Reactive has dedicated account managers, operates a no-voicemail policy, and provides returns material authorisations (RMAs) within 24 hours , proactive marketing support, flexible credit terms and reseller training - both on-site and at its Basingstoke-based training facilities. Reactive also offers customers unrivalled technical expertise.

If you have a Technical issue that you would like to discus with us please use the form below or you can call our experienced advisors on +44 (0) 1189 323499 and they will support you best they can to solve the issue.

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Full Name* Company Name (where applicable) Email* Telephone/Fax Product Name/Model No Purchase Date Description of problem (please provide as much detail as possible)
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